Privacy and policy

Privacy Policy

This Privacy Policy (“Policy”) is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. This electronic record is generated under Section 2(t) of the Information Technology Act, 2000 and does not require any physical or digital signature.

INTRODUCTION

This website and online store (“Online Store”) is owned and operated by Vyznnation, a brand registered under the laws of India. This Privacy Policy describes how Vyznnation collects, uses, and protects personal information shared by users when visiting or purchasing from the Online Store.

By using this website, you consent to the practices described in this Policy. If you do not agree, please discontinue the use of the Online Store.

Vyznnation reserves the right to amend this Policy at any time. Continued use of the website following such changes indicates your acceptance of the revised terms.

USER INFORMATION

“User information” refers to personally identifiable data that includes but is not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping/Billing address
  • Photographs (if applicable)

We collect this information when you:

  • Create an account
  • Browse or purchase products
  • Participate in promotions or surveys
  • Communicate with our support team

We also collect technical data such as:

  • IP address
  • Browser type
  • Device and system information
  • Login activity
  • Usage patterns

Vyznnation may use cookies and similar technologies to enhance your experience, store preferences, and analyze website traffic.

You may choose to disable cookies via your browser settings, though some features may not function properly as a result.

USE & DISCLOSURE OF INFORMATION

We use collected information to:

  • Fulfill orders and deliver products
  • Provide customer service
  • Improve and personalize your shopping experience
  • Communicate promotional offers, updates, and alerts
  • Detect fraud or suspicious activity
  • Maintain the security of our platform
  • Fulfill legal or regulatory requirements

Vyznnation does not sell or rent your personal data to third parties. We may share your information with:

  • Logistics and delivery partners
  • Payment gateway services
  • IT support or cloud storage vendors
  • Legal or governmental authorities, as required by law

Your information may also be used for internal marketing or targeted advertising in compliance with legal standards.

COOKIES

Cookies are small files that help improve site functionality and user experience. They assist in:

  • Remembering login details
  • Tracking shopping cart items
  • Analyzing traffic and user behavior

You can control cookie preferences via your browser settings at any time.

SECURITY

We follow industry-standard practices to secure your personal data. However, please be aware:

  • No online transmission is completely secure
  • Users should keep login credentials private
  • Always log out after using a shared or public device

Vyznnation shall not be held liable for breaches resulting from user negligence or external cyber-attacks.

THIRD-PARTY LINKS

Our Online Store may contain links to external websites. Vyznnation has no control over their content or privacy practices. Users are advised to read the privacy policies of such third-party sites independently.

DATA RETENTION

User data may be stored in our records even after services are discontinued, for reasons including:

  • Legal obligations
  • Dispute handling
  • Fraud prevention
  • Improving future services

INTERNATIONAL DATA TRANSFERS

In some instances, user data may be processed or stored in locations outside India by trusted service providers, strictly under Indian data protection laws.

USER-GENERATED CONTENT

Any reviews, comments, or uploaded content on our platform may become publicly visible and searchable on the internet. Vyznnation is not responsible for third-party use or redistribution of such content.

ORDER DISCREPANCY POLICY

To ensure a fair and transparent resolution in case of:

  • Wrong item received
  • Damaged product
  • Missing items

Customers are required to record a clear unboxing video at the time of delivery. This serves as valid proof for any refund or replacement requests.

GRIEVANCE OFFICER

If you have any questions, complaints, or concerns about this Privacy Policy, please contact:

Grievance Officer: Vyznnation Customer Support
Email: vyznnztion@gmail.com

GOVERNING LAW & JURISDICTION

This Policy shall be governed and interpreted in accordance with the laws of India. All disputes shall fall under the exclusive jurisdiction of Indian courts.